Design

Who we are

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.

Head of Creative

About the role

We are looking for a Head of Creative to define and lead the evolution of Typeform’s brand and creative expression as the company enters its next stage of growth.

Typeform is expanding from a form builder into a broader platform for building powerful customer interactions and workflows. As the product evolves, the brand must evolve with it. This role will shape how Typeform is understood in the market, ensuring our narrative and visual identity reflect the full ambition of the platform.

As Head of Creative, you will lead the strategy, craft, and systems behind the brand across every marketing touchpoint. From shaping the brand identity to building scalable creative systems that power marketing across channels, you will ensure our creative work communicates clearly, consistently, and with impact.

You will lead and grow a multidisciplinary creative team while establishing the processes and infrastructure needed to deliver high quality creative at scale. Your work will define how Typeform shows up to millions of people around the world.

What you will do

• Lead the evolution and repositioning of the Typeform brand as the product and platform expand

• Define the creative vision and ensure consistency across all marketing channels and customer touchpoints

• Drive the rollout of a refreshed brand identity and narrative that reflects the company’s product evolution

• Build scalable creative systems and processes that support marketing across web, campaigns, product launches, and content

• Lead and mentor a multidisciplinary creative team across design, copy, motion, and production

• Partner closely with marketing, product design, and leadership to align brand storytelling with product strategy and growth goals

• Work with performance marketing and growth teams to ensure creative supports experimentation, conversion optimisation, and channel performance

• Collaborate with creative operations and production partners to deliver high quality creative work efficiently and at scale

What you bring

• Significant experience leading creative teams within high growth technology companies

• A strong portfolio demonstrating both strategic brand thinking and exceptional creative execution

• Experience evolving or repositioning a brand as a company and product expands

• Strong cross functional leadership skills with the ability to influence and build alignment across teams

• Deep creative craft across design, copy, motion, or production, with the ability to mentor and guide creative talent

• Experience building scalable brand systems, creative processes, and operational frameworks

• Strong understanding of performance marketing and how creative supports acquisition and conversion

• Fluency with modern creative tools such as Figma and Adobe Creative Suite, with familiarity with emerging AI driven creative workflows

• Ability to operate at both strategic and detailed levels, translating complex ideas into clear brand storytelling

Nice to have

• Experience leading a major brand refresh or repositioning

• Experience working on products with strong product led growth and brand driven marketing

• Experience directing or leading major visual productions such as photo shoots or large scale campaign assets

• Experience experimenting with AI tools to improve creative workflows and production efficiency

Impact of this role

As Head of Creative, you will define how Typeform is experienced across every marketing touchpoint. Your work will shape how customers understand the product, how the brand stands out in the market, and how creative supports the company’s growth as a platform for modern customer interactions.

*Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each individual’s unique perspective. This fosters strong bonds grounded in respect, transparency, and trust. We champion our diverse customer base by anticipating their needs and addressing their challenges with priority. Committed to excellence, we hold high expectations for ourselves and each other, continuously striving to deliver exceptional results.

We are proud to be an equal-opportunity employer. We celebrate diversity and stand firmly against discrimination and harassment of any kind—whether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.

Consensys is the leading blockchain and web3 software company. Founded by Joe Lubin, CEO of Consensys and Co-Founder of Ethereum in 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem.

The financial system is being rebuilt on open, programmable infrastructure, and Consensys is helping power that transition. From MetaMask, the platform trusted by tens of millions of users worldwide, to Linea, the only 100% proven zkEVM rollup and an emerging home for institutional ETH capital, Consensys builds products and infrastructure that enable users, developers, and institutions to participate in the next generation of the internet.

Our mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

Joining Consensys means working with a fully remote, globally distributed team of technologists, designers, cryptographers, product thinkers, and researchers who are building the next layer of the internet. You'll be exposed to new ideas, emerging technologies, and complex challenges that push you to stay at the top of your game while helping scale products and infrastructure used by tens of millions of users and thousands of developers across the web3 ecosystem. You'll join a network of builders that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.

About MetaMask

MetaMask is the leading self-custodial web3 wallet, empowering millions of people worldwide to interact with decentralized applications, trade assets, and participate in the evolving crypto ecosystem. We’re building products that make complex, high-stakes financial and on-chain interactions intuitive, safe, and accessible.

We’re looking for a Staff UX Researcher to drive strategic, mixed-methods research for the company, spanning product initiatives such as perpetuals trading, predictions, RWAs, sports betting, saving, remittances and crypto spending.

What you’ll do

As a Staff UX Researcher on the MetaMask team, you will own and lead the end-to-end research process for a complex product area that covers trading and personal finance. You will generate decision-quality insights that de-risk bets, shape product strategy, and accelerate execution across multiple product surfaces.

This is a high-impact, senior IC role for someone who is equally comfortable designing rigorous studies, synthesizing across data sources, and influencing senior stakeholders in a fast-moving environment.

Lead end-to-end mixed-methods research

• Plan, design, and execute full-cycle research (discovery, evaluative, generative, and strategic) using both qualitative and quantitative methods.
• Select and tailor the right methods (e.g., interviews, diary studies, usability tests, surveys, concept testing) to answer high-priority questions for the product and design team.
• Deliver robust, timely insights that are tightly aligned with product milestones and decision points.
• Communicate insights in compelling, digestible ways (presentations, workshops, artifacts, dashboards, narratives) tailored to different audiences, from Independent Contributors to Executives.
• Establish and evolve research best practices, processes, and templates that scale.

De-risk and accelerate product decisions

• Partner with Product, Design, Marketing, Data, and Engineering leads at MetaMask to define research questions, success criteria, and learning roadmaps.
• Translate complex findings into clear, actionable recommendations that directly influence roadmaps, feature definitions, and UX decisions.
• Identify and articulate trade-offs, risks, and opportunities grounded in user behavior and market context.
• Champion user-centered thinking in planning and prioritization forums, ensuring user impact is considered alongside technical and business constraints.

Identify cross-team opportunities and scale research

• Work across product lanes, and with other UX Researchers, to uncover shared user needs, overlapping journeys, friction points, and systemic UX issues.
• Help maintain a Continuous Discovery program that builds a durable, always-on understanding of MetaMask (and future) users.
• Contribute to a program of Designer Enablement; training designers, PMs and marketers to self-serve their own evaluative research. This involves coaching stakeholders and creating lightweight frameworks, guidelines, and tools.
• Mentor and support other researchers and cross-functional partners in sharpening research questions, methods, and interpretation.

Would be great if you brought this to the role

• 7+ years of hands-on UX research experience, including at least 3 years in a senior or staff-level role driving strategy in complex product areas.
• Deep experience with mixed methods research: strong qualitative craft and working knowledge of quantitative techniques, including survey design and basic statistics.
• Demonstrated success owning end-to-end research for multi-surface or multi-product ecosystems, ideally in fintech, trading, or similarly complex financial domains.
• Proven track record of influencing senior stakeholders and shaping product roadmaps through research in fast-paced, ambiguous environments.
• Ability to translate nuanced, sometimes conflicting data into clear, prioritized recommendations.
• Excellent communication and storytelling skills, with experience presenting to leadership and broad, cross-functional audiences.
• Strong collaboration skills and experience partnering closely with Product Management, Design, and Engineering.

Bonus Points

• You’ll be embedded within a specific MetaMask product team, collaborating daily with PMs, designers, engineers, product marketers, and data partners.
• You’ll report into the broader UX Research function, contributing to shared standards, knowledge repositories, and cross-lane initiatives.
• You’ll operate with a high degree of ownership and autonomy, responsible for prioritizing research that delivers maximum impact for both users and the business.

Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.

It is a requirement of employment in this position that applicants will be required to submit to background checks including but not limited to employment, education and criminal record checks. Further details will be provided to applicants that successfully meet the criteria for the position as determined by the company in its sole discretion. By submitting an application for employment, you are acknowledging and consenting to this requirement.

The salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills.

US pay range (not including bonus, equity or other benefits)

$146,000—$218,000 USD

In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At Consensys, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities with economic and political agency through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.

Consensys is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Consensys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.io/careers/best-practices-to-avoid-recruitment-fraud/).

About Hightouch

Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.

Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.

Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.

At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.

About The Role

As a Brand Designer at Hightouch, you’ll play a key role in shaping and elevating our brand through a variety of creative projects. From designing web pages and product illustrations to creating social content and sales materials, you’ll bring ideas to life in a fast-paced environment that resonate with our audience. You’ll work closely with our marketing, product design, and engineering teams to craft a distinctive and memorable brand that sets us apart in the market and drives the company’s success.

This role offers an exciting opportunity to join a fast-growing startup, where your contributions will have a direct impact on the success of the marketing team and shape the company culture. Your work will help deliver a high-quality brand experience that leaves a lasting impression on our audience.

What you’ll do

• Maintain and evolve the Hightouch brand, ensuring its relevance and impact.
• Translate technical concepts into visually compelling narratives and assets across multiple touchpoints.
• Collaborate with cross-functional teams to ensure a cohesive and consistent brand story across all platforms.
• Proven ability to take ownership of diverse projects across web, video, and brand campaigns.
• Collaborate with external agencies to ensure brand consistency across all projects.
• Help shape and strengthen the company’s design culture by consistently raising the bar with strong ideas and thoughtful execution.
• Stay at the forefront of design trends, continuously bringing fresh, creative ideas to elevate our brand.

What we’re looking for

• Experience: 4+ years as a brand or visual designer at a design studio or in-house setting.
• Craft: A strong grasp of layout, color theory, and typography, with the ability to apply these principles across a variety of assets.
• Team player: You exhibit kindness and humility. Seeking to understand your teammates and assuming good intentions.
• Communication: You have good verbal and written communication skills, with the ability to articulate your creative decisions clearly.
• Curious mindset: You’re eager to learn and understand technical concepts to ensure your design decisions are well-informed.
• Growth mindset: You’re constantly seeking opportunities to improve your craft and thrive in a fast-paced, collaborative environment.
• Tools: You’re proficient with Adobe Creative Suite and Figma.

Compensation

The salary range for this position is $140,000-$180,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10-year post-termination exercise window.

E-Verify Statement

Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants.

E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)