Business

Location

We are looking to hire an Account Executive ideally based on the East Coast or the Central US. This is a fully remote opportunity with travel as needed.

Who We Are

DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production.

Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.

With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

About DoiT's PerfectScale Platform

DoiT offers PerfectScale, a pioneering Kubernetes optimization and management solution that empowers DevOps, SRE, and Platform Engineering teams to optimize cloud performance while minimizing costs. We combine advanced AI technology with SME-human expertise to help organizations achieve peak Kubernetes efficiency.

The solution delivers a seamless onboarding experience, an intuitive UI, and a powerful autonomous optimization engine that ensures Kubernetes environments run efficiently with minimal human intervention.

The Opportunity

As an Account Executive for the PerfectScale platform, you will apply best-in-class pipeline generation, deal management, solution pitching, negotiation, and closing skills to drive growth across enterprise and mid-market prospects with significant Kubernetes and cloud-native investments. You will champion our proprietary Kubernetes optimization technology, bringing opportunities through the full sales cycle and helping organizations transform their cloud infrastructure.

Responsibilities

• Deliver against assigned sales and pipeline goals while prioritizing an outstanding customer experience for our prospects
• Build out a territory sales plan for PerfectScale's Kubernetes optimization technology
• Partner with the Solution Engineering team to drive solution-focused sales conversations that highlight the value of our Kubernetes optimization platform
• Drive business development, forecast accurately, and achieve strategic goals by leading customers through the entire business cycle
• Refine the customer sales cycle, focusing on reducing friction to buy and accelerating adoption of PerfectScale's optimization solutions
• Contribute to territory strategy in generating and developing business growth opportunities
• Explore and understand complex customer requirements on both business and technical levels
• Collaborate with marketing team members on pipeline generation campaigns and ensure we capture the true voice of the customer

Qualifications

• BA/BS degree or equivalent practical experience
• 5+ years of quota-carrying sales experience in B2B SaaS with a consistent record of meeting and exceeding sales quotas
• Technical background with experience and understanding of Kubernetes, cloud-native technologies, and DevOps ecosystems
• High degree of self-discipline, accurate sales forecasting, and CRM management
• "Roll up your sleeves" perspective that pervades both sales and business development activities
• An entrepreneur at heart who is independent, creative, passionate, and approachable
• Self-organized, goal-oriented, self-motivated individual who is confident, thorough, and tenacious
• Analytical, data-driven, detail-oriented, and able to "zoom" in/out from the big picture to the minutiae
• Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment
• Excellent communication and presentation skills, both written and verbal

Are you a Do'er?

Be your truest self. Work on your terms. Make a difference.

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button.

• Unlimited PTO
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program

Many Do'ers, One Team

DoiT unites as Many Do'ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

• We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

About the Role:

We are seeking a smart, well-organized and highly motivated Senior Counsel, Commercial & Privacy to join our Legal Team in connection with contract negotiation, contact management and data privacy initiatives as well as assisting with and offering legal counsel and advice on a variety of other legal and governance matters.

The candidate will report to the Head of Commercial and, with our existing commercial attorneys, be responsible for supporting the Company’s commercial legal requirements in the US, including managing and negotiating sales and sales–related agreements consisting of SaaS Master Services Agreements, software license agreements and other standard commercial and technology-related contracts such as non-disclosure agreements, consulting agreements and vendor/service provider agreements. The candidate is also expected to have an interest in and a working knowledge of privacy rights and obligations (both domestically and abroad), be a strong contributor to the company’s privacy and compliance initiatives.

This is a 6-month full-time temporary position, covering for an employee on parental leave. The role is expected to start within the first 2 weeks of June, with an end date towards the end of 2026. This position is eligible for W-2 with Benefits provided. As a full-time salaried position, this role will pay between $87.50-$92.50/hour, plus bonus.

Your job will be to:

• Be a legal point of contact for the company’s customer and vendor contract needs
• Structuring, drafting and negotiating a wide range of complex technology agreements including master services agreements, SaaS software subscription agreements, inbound software license agreements and non-disclosure agreements, and coordinate involvement of all necessary cross-functional business and technology constituents
• Advise on contract status, legal risks, and the legal liabilities associated with different deals
• Review, revise and negotiate a variety of other commercial and vendor agreements
• Contribute to the development of, and assist in the revision of, standard form agreements
• Participate in our standard contract administration policies and practices that support the entire contracts process including: intake, negotiating, processing, signing, filing and real-time tracking
• Participate in and contribute to the company’s privacy initiatives
• Work with and advise executives within the Company on a variety of legal and compliance issues
• Provide legal support to Bloomreach’s internal stakeholders including sales, marketing, engineering, facilities, finance, and people teams
• Research and anticipate unique legal issues that could impact the Company
• Provide training to Company personnel on legal topics
• Work with and manage outside counsel on a variety of legal matters

You have the following experience and qualities:

• J.D. and excellent academic credentials
• Member in good standing of state bar association
• 5-8 years of commercial transactional legal experience with emerging growth technology companies, with an in-house legal department structuring, drafting and negotiating complex software licensing and other commercial agreements including channel partner, distribution, reseller, procurement, facilities, real estate lease and marketing and sponsorship agreements
• Excellent drafting skills
• Strong negotiating skills with both legal and financial/commercial issues
• Ability to be a self-starter
• Ability to be flexible and to efficiently and confidently balance legal risks and business concerns
• Excellent business judgement and ability to think strategically
• Excellent interpersonal skills; sense of humor required
• Strong verbal and written communication skills
• High integrity, good organizational skills and ability to analyze, plan, prioritize and execute resourcefully on multiple, simultaneous projects
• Ability to collaborate and execute in a fast paced environment
• Detail-oriented with the ability to work on complex tasks independently or collaboratively, as needed
• Ability to effectively organize and prioritize multiple tasks in a deadline-oriented environment
• Leader and team player and comfortable working with a globally distributed team with a positive and engaged personality, proactive, hand-on approach. Ability to work well with a high level of autonomy and trust.
• Experience with global privacy regulations including the California Consumer Privacy Act (CCPA) and the European Union General Data Protection Regulation (GDPR), cybersecurity, data protection, data retention, data security and data breach best practices a plus

Excited? Join us and transform the future of commerce experiences.

Regional benefits:

• Health care including medical, dental, and vision insurance

More things you'll like about Bloomreach:

Culture:

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work virtual-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

#LI-Remote

‍⬆ Reporting Into: Director of Sales Development

💰Compensation: $62,000-$72,000 base, with a total expected compensation of $87,000-$97,000, based on qualifications and experience.

About Ceros

At Ceros, you’ll help ambitious brands create digital experiences that people actually want to explore. Our platform gives marketers and designers the flexibility to design, build, and publish immersive content. All without code. With Ceros, teams move faster, scale smarter, and deliver work that makes a real impact.

Customers report engagement times that are 80% longer and conversion rates more than 20% higher on Ceros-built experiences. That kind of performance is why leading brands like Pepsi, TimeOut, and Mastercard rely on us. Working here means shaping the future of digital experiences and joining a team that values bold ideas, creativity, and purpose-driven work.

The Role

We're looking for a strategic, creative, and driven Jr. Account Executive to help unlock growth within our Enterprise client base. At the core, this role is all about building demand, driving engagement, and finding innovative ways to expand Ceros' footprint within our existing customers' organizations.

You'll work closely with Account Executives to understand the landscape of key accounts and design tailored outreach strategies that generate meaningful conversations. This means thinking beyond cold calls and emails — you will leverage content, personalize messaging, use industry insights, and craft multi-channel campaigns to ensure that every relevant stakeholder within an organization knows who we are and how we can help.

Having mastered the fundamentals of outbound outreach, you are now ready to operate at the intersection of human strategy and machine efficiency. You aren't just using AI to fix your grammar, but are a curious architect of AI workflows, comfortable moving between multiple AI-driven platforms to amplify your output and scale your impact across accounts.

Success in this role is measured by net new conversations booked, but the approach is anything but transactional. We’re looking for someone who can learn fast, think critically, and execute creatively by mapping out accounts, crafting value-driven narratives, and delivering the right message to the right person at the right time. You’re consistently exceeding targets through a blend of grit and technological sophistication.

This role is designed for those who have the ambition to progress into AE, Customer Success, or Strategic Accounts within 12-24 months by demonstrating they can lead in the new era of AI-integrated sales. This is a fully outbound role.

Key Responsibilities

• Work with AEs to design and execute targeted demand-generation strategies that drive new conversations and expansion opportunities within customer accounts.
• Ensure every key stakeholder within an organization is aware of Ceros and its value, leveraging a mix of personalized outreach, strategic content, and multi-channel engagement.
• Generate and book qualified meetings through a mix of phone calls, LinkedIn outreach, personalized emails, and creative content-driven engagement.
• Leverage research tools such as 10-K reports and industry analyses to strategically map accounts and identify key decision-makers.
• Manage multiple AI tools and platforms, moving seamlessly between them to optimize your workflow and increase outreach velocity, going beyond basic AI assistants to leverage platforms like Amplemarket, Common Room, and similar tools.
• Develop account-specific engagement plans, tailoring messaging and outreach strategies based on industry trends, customer needs, and Ceros' value proposition.
• Provide valuable, relevant insights to customers by curating and sharing content, case studies, and industry reports that align with their priorities.
• Track and manage outreach efforts in HubSpot and other sales tools, ensuring organized follow-up and data-driven decision-making.
• Master internal systems and AI-driven sales tools (HubSpot, Salesloft, Gong, LinkedIn Sales Navigator, Metabase) to optimize workflow and engagement.

Practical Stuff We Anticipate You Having

• General sales experience in a fast-paced environment preferred
• Some understanding of the sales process, from marketing through prospecting, cold calling, generating interest, and handing off to sales
• Ability to write coherent, strategic emails and willingness to make 2-3 hours of cold calls a day
• A strong curiosity about how AI is shaping modern sales. You're comfortable leveraging AI capabilities within tools beyond ChatGPT and Gemini, and eager to experiment with new tools that streamline your process
• Ability to articulate unique value propositions and persuade prospects
• Ability to communicate effectively and professionally with C-suite and VP-level executives and decision-makers
• Ability to work in a changing environment with an ever-evolving product

Key Things to Know

• We want you to start ASAP
• This is a full-time position
• This is a remote-first role

Benefits

📍Global remote-first organization

📈 Stock options

🏥 Premium health insurance

🏦 401K matching

👶 Paid parental leave after a year of employment: 16 weeks for primary caregivers, 4 weeks for secondary caregivers

🌴 Flexible vacation days

🤒 Paid Sick days

💵 Stipend for your home office setup

💻 Excellent gear (Macbook Air, external monitor, etc.)

👩‍💻👨‍💻 Stipend towards experiences in which Cerosians can collaborate, educate, and create social connections with one another

🏢 Unlimited access to co-working spaces around the globe

Please be aware of fraudulent job offers. Ceros will never request payment, banking details, or sensitive personal information during the hiring process. All official communication will come from a @ceros.com domain or from our Greenhouse email account. If you receive a suspicious message, do not respond and report it to jobscams@ceros.com. This email address is intended solely for reporting suspicious activity. Job applications sent to this address will not be reviewed.

At Ceros, we are deeply committed to the recruitment, retention, and growth of diverse talent; uniting people from unique backgrounds in our shared passion for unlocking creativity through technology.

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

Pay range varies depending on qualifications and experience

Base Salary

$62,000—$72,000 USD

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

Elastic, the Search AI company, is seeking a dynamic Field Sales Account Executive Mid Market. As an integral part of our growth strategy, you will play a key role in expanding our presence within mid market customer accounts. This is an opportunity for those who are passionate about empowering companies through cutting-edge search technology and analytics, enabling them to unlock the full potential of their data.

What You Will Be Doing

• Drive the adoption of Elastic's AI-powered solutions by deepening our engagement with existing accounts and engaging with new groups within these customers.
• Position yourself as a trusted advisor, assisting users and customers in harnessing the full power of Elastic's search analytics to transform their data into actionable insights.
• Identify and develop new use cases, showcasing how Elastic’s solutions enable users to work more efficiently and intelligently.
• Collaborate closely with various Elastic business functions to ensure an exceptional customer experience.
• Proactively identify new business opportunities with customers, successfully navigating complex sales cycles.
• Develop a comprehensive business plan leveraging community, customer, and partner ecosystems to drive significant growth within your territory.

What You Bring

• A proven track record in SaaS subscription sales, particularly with cross sell motions within accounts, evidenced by quota overachievement and strong customer references.
• In-depth understanding and, ideally, experience in selling solutions related to Enterprise Search, Log Analytics, Security, APM.
• Adept at building relationships and establishing credibility with both developers and executives.
• Consistent and accurate sales forecasting skills using SFDC.
• Enthusiasm for the Open Source model and a deep appreciation for the community relying on our solutions.
• Prior experience selling into the Enterprise accounts included in this territory.

Bonus Points

• Experience in selling within an Open Source model.

If you're eager to contribute to the world of Search Analytics and thrive in solving complex problems through the power of AI-driven search, Elastic wants to hear from you!

Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 50/50 pay mix (base salary / target variable).

The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.

An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is:

$78,700—$124,500 USD

The typical starting Target Variable range for this role is:

$78,600—$124,400 USD

The typical starting On-Target Earnings (OTE) range for this role is:

$157,300—$248,900 USD

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and a whole lot of creativity. This work takes grit, because we move fast, without ever sacrificing craft or quality. Our mission is to bring development superpowers to everyone. From entrepreneurs launching their first idea to global enterprises scaling their digital presence, we empower teams to design, launch, and optimize for the web without barriers. We believe the future of the web, and work, is more open, more creative, and more equitable. And we’re here to build it together.

We're looking for a Senior Business Systems Analyst to help us scale AI across Webflow by owning our enterprise AI tool stack, gathering the requirements that turn messy business problems into shippable agents, and building the frameworks that let every team at Webflow work smarter with AI.

About the role:

• Location: Remote-first (United States; BC & ON, Canada)
• Full-time
• Permanent
• Exempt
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate's geographic location, job-related experience, knowledge, qualifications, and skills.
• United States (all figures cited below are in USD and pertain to workers in the United States)
• Zone A: $145,500 - 175,000
• Zone B: $136,500 - $164,000
• Zone C: $128,000 - $154,000

This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Application Information:
• Application deadline: applications accepted on an ongoing basis until position is closed and filled
• This posting is for a new position
• Reporting to the Senior Manager, Enterprise AI Operations

As a Senior Business Systems Analyst, Enterprise AI Operations, you’ll …

• Own the day-to-day administration, governance, and user support for Webflow's enterprise AI tool stack, including Claude Enterprise, ChatGPT Enterprise, Gemini, and n8n — provisioning access, managing seats, monitoring usage and cost, and keeping the lights on so the business can build.
• Partner with the Senior AI Product Owner and stakeholders across the org to help gather workflows requirements for new agents and AI use cases, translating fuzzy business problems into clear specs the Enterprise AI Ops team can build against.
• Build and maintain frameworks, skills, and reusable patterns that scale AI adoption beyond one-off wins, so every team at Webflow gets faster lift from the same foundation.
• Support the Enterprise AI Ops team's agent development lifecycle by running intake reviews, helping scope builds, and keeping the backlog honest.
• Lead enablement work across the company, from office hours to documentation to Champion programs, so employees actually adopt what we ship.
• Act as the connective tissue between IT, Security, Finance, and the business for AI tooling decisions, licensing, and governance questions.
• Surface patterns across incoming requests to help the team prioritize what to build next versus what to enable someone else to build themselves.

About you:

Requirements:

• 4+ years of experience as a Business Systems Analyst, Business Operations Analyst, or similar role in a SaaS or tech environment.
• Hands-on experience administering enterprise generative AI tools (Claude Enterprise, ChatGPT Enterprise, Gemini, or comparable), including user provisioning, usage monitoring, cost management, and policy enforcement.
• Demonstrated experience gathering requirements from technical and non-technical stakeholders and translating them into actionable specs for engineering or ops teams.
• Experience building and running enablement programs, documentation, or training that drove measurable adoption of a new tool or workflow.

You’ll thrive as a Senior Business Systems Analyst, Enterprise AI Operations if you:

• Get genuine satisfaction from making systems work — whether that's a permissions model, an intake process, or a weird edge case buried three menus deep.
• Are an opinionated operator who's equally comfortable writing a clear requirements doc, running a workshop with 30 people, and jumping into an admin console to fix something yourself.
• Have experience working across IT, Security, and business stakeholders and know how to move fast without losing the thread on governance.
• Can hold the tension between "ship it" and "do it right" — and know which one the moment calls for.
• Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.

Our Core Behaviors:

• Build lasting customer trust. We build trust by taking action that puts customer trust first.
• Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
• Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
• Deliver with speed, quality, and craft. We move fast because the moment demands it, and we do so without lowering the bar.

Benefits

• Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
• Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
• Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
• Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
• Wellness for the whole you. Access to mental health resources, therapy and coaching.
• Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
• Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
• Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.

Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor.

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please review Webflow’s Applicant Privacy Notice.

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and a whole lot of creativity. This work takes grit, because we move fast, without ever sacrificing craft or quality. Our mission is to bring development superpowers to everyone. From entrepreneurs launching their first idea to global enterprises scaling their digital presence, we empower teams to design, launch, and optimize for the web without barriers. We believe the future of the web, and work, is more open, more creative, and more equitable. And we’re here to build it together.

We’re looking for an Associate General Counsel, Privacy & Product to help us scale Webflow’s privacy, product, and AI legal strategy with the clarity, judgment, and practical partnership needed to support responsible global growth.

About the role:

• Location: Remote-first (United States; BC & ON, Canada; United Kingdom)
• Full-time
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
• United States (all figures cited below are in USD and pertain to workers in the United States)
• Zone A: [$240,000 - $300,000]
• Zone B: [$225,600 - $282,000]
• Zone C: [$211,200 - $264,000]

This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Application Information:

• Application deadline: applications accepted on an ongoing basis until position is closed and filled
• This posting is for a new position
• Reporting to the Chief Legal Officer

As an Associate General Counsel, Privacy & Product, you’ll:

• Lead Webflow’s global privacy and product legal strategy, including privacy policies, data handling practices, compliance programs, trainings, documentation, and scalable legal processes.
• Manage and develop a team of privacy and product counsel, setting priorities, balancing workload, and building a high-trust, high-output legal function.
• Partner closely with Product and Engineering to embed privacy-by-design principles into the product development lifecycle and advise on new features, platform capabilities, product terms, and go-to-market strategies.
• Advise on AI-powered features and emerging technologies, including model training data, output liability, responsible AI governance, third-party AI tools, and the intersection of AI, IP, and privacy law.
• Lead privacy reviews, PIAs/DPIAs, data subject request processes, law enforcement request processes, privacy hygiene assessments, and cross-functional risk mitigation efforts with Security, Engineering, and Operations.
• Draft, review, and negotiate privacy-related agreements and terms, including DPAs, while providing privacy expertise across commercial deals, strategic partnerships, and M&A diligence.
• Monitor and interpret evolving global privacy and AI regulations, translating complex legal requirements into practical guidance that helps teams move quickly while managing risk.

About you:

Requirements:

• J.D. from an accredited law school and at least one active U.S. state bar membership.
• 10+ years of relevant legal experience, including at least 3 years in-house at a technology company.
• Demonstrated experience managing, developing, and scaling legal teams.
• Deep expertise in global privacy law, including GDPR, CCPA/CPRA, and related privacy frameworks.
• Hands-on experience building and operating privacy compliance programs in a technology environment.
• Significant privacy and product counseling experience in a technology company.

You’ll thrive as an Associate General Counsel, Privacy & Product if you:

• Are a practical, business-minded legal leader who helps teams move quickly while making smart, informed risk decisions.
• Build strong relationships with Product, Engineering, Security, GTM, and executive stakeholders by translating complex legal concepts into clear, actionable guidance.
• Have experience advising on AI, ML, or emerging technology products and are comfortable navigating ambiguity in fast-moving technical environments.
• Are both strategic and hands-on. Comfortable both setting legal strategy, developing talent, building scalable programs, and reviewing a DPA redline when needed.
• Stay current on global privacy and AI regulations; CIPP/US and/or CIPP/E certifications are preferred but not required.
• Bring genuine enthusiasm for Webflow’s mission and a collaborative approach to legal work — operating as a trusted partner, not a blocker.
• Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.

Our Core Behaviors:

• Build lasting customer trust. We build trust by taking action that puts customer trust first.
• Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
• Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
• Deliver with speed, quality, and craft. We move fast because the moment demands it, and we do so without lowering the bar.

Benefits

• Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
• Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
• Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
• Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
• Wellness for the whole you. Access to mental health resources, therapy and coaching.
• Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
• Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
• Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.

Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.

Be you, with us

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor.

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please review Webflow’s Applicant Privacy Notice.

The Mission

As the Director of GRC, you are a revenue enabler and a cornerstone of our enterprise growth strategy. Reporting to the SVP of Operations, you will transform compliance from a reactive exercise into a Continuous Assurance engine. You will be responsible for building a gold-standard compliance program that not only meets the highest regulatory bars but also serves as a primary driver of customer trust.

This role offers rare visibility across the full spectrum of enterprise security and compliance, from direct engagement with 3PAOs to front-line conversations with Fortune 500 security teams during the sales cycle. You will build and own programs from the ground up, establishing the institutional foundations that will scale with the company. For a security leader looking to move beyond maintaining inherited programs, this is a high-ownership, high-impact seat at a company where GRC is treated as a core business function. Your work will be visible to the board, referenced by customers, and directly tied to revenue outcomes.

Framework Mastery, Expansion & Product Advocacy

• Audit Ownership: Lead the end-to-end strategy and lifecycle for SOC 2 Type II and FedRAMP Moderate authorizations. You will act as the primary liaison for 3PAOs and agency sponsors, ensuring our continuous monitoring (ConMon) remains flawless.
• Strategic Roadmap: Architect the expansion of our compliance program into new frameworks as we scale, including Iso 27001, Nist Ai Rmf, and other emerging global standards.
• The "Showcase User": Serve as the internal owner of our own platform implementation. You will ensure we are the industry's premier "gold standard" user of our GRC tools, providing a referenceable model for our customers and partnering with Product to drive innovation.
• Security Awareness & Training: Own and mature the company-wide security awareness and role-based training program, satisfying NIST 800-53 AT control family requirements and FedRAMP ConMon obligations. Ensure training content is current, measurable, and tied directly to threat trends and audit findings.

External Trust & Third-Party Governance

• Sales Enablement & Trust Center: Act as the technical authority representing our security posture to prospective and current enterprise customers. You will establish and manage a scalable process for responding to security questionnaires and proactively managing our Trust Center to accelerate sales cycles.
• Vendor Risk Management: Direct the assessment of all current and prospective third-party providers. You will ensure our vendor ecosystem adheres to our strict security and compliance standards, managing risk throughout the supply chain.
• Penetration Testing & External Validation: Govern the annual penetration testing program and any third-party security assessments, ensuring scope, methodology, and findings are managed to closure and available as evidence for customer due diligence and audit purposes.
• Cross-Functional Partnership: Partner deeply with DevOps, IT, and Engineering to automate evidence collection. You will move the company toward a model where compliance is a natural byproduct of our engineering excellence.

Incident Response & Operational Resilience

• IR Leadership: Serve as the designated Primary Lead for all security events and incident response activities. You will define and maintain the response playbooks used to identify, contain, and remediate security events.
• Continuous Readiness: Institutionalize and lead Annual Tabletop Exercises (minimum 1x per year) to stress-test our response processes and uncover gaps in our cross-functional communication.
• Operational Integration: Ensure that lessons learned from security events are integrated back into our governance and technical controls to prevent recurrence.
• Business Continuity & Disaster Recovery Governance: Oversee the governance of Business Continuity and Disaster Recovery plans, ensuring BCP/DRP documentation, RTOs/RPOs, and annual testing satisfy NIST 800-53 CP control family requirements and FedRAMP obligations.

Data Privacy & Risk Strategy

• Global Privacy: Oversee our Gdpr and US privacy compliance efforts, ensuring "Privacy by Design" is integrated into our product development and data handling practices.
• Quantified Risk: Maintain and evolve the corporate risk register. You will provide the SVP of Operations with data-driven, quantified risk insights to guide resource allocation and strategic business decisions.
• Security Metrics & KRI Reporting: Define and maintain a security metrics program including Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs). Report to leadership a consistent, board-ready view of security posture, program maturity, and trend data over time.

Secure Software Development & Vulnerability Management

• Secure SDLC Governance & Framework Alignment: Embed security controls across the SDLC, from threat modeling and secure design through static/dynamic analysis and pre-production gates, ensuring demonstrable alignment to appropriate compliance frameworks.
• CVE Management & Vulnerability Lifecycle: Coordinate vulnerability management program end-to-end working with SVP of engineering to enable SLA-driven remediation of CVEs across product and infrastructure, using a CVSS-informed risk-based approach with executive-level reporting on residual risk posture.
• Developer Security Enablement: Collaborate with DevOps engineering to integrate security tooling into CI/CD pipelines, defining guardrails for container images, IaC, and dependency management that enforce secure defaults without impeding engineering velocity.
• Bug Intake & Coordinated Disclosure Program: Maintain and improve the formalized security bug intake program and Coordinated Vulnerability Disclosure (CVD) policy. Ensure tracking and ownership process for routing for internally discovered and externally reported vulnerabilities, tracking all findings to closure.

Requirements & Qualifications

• Certification: CISSP is strictly required.
• Experience: 8+ years in GRC or Information Security leadership within a high-growth SaaS environment.
• Framework Expertise: Direct experience achieving or maintaining a FedRAMP Moderate ATO; deep familiarity with Nist 800-53 controls is essential.
• Incident Response: Proven ability to lead through security events and design robust response frameworks.
• Technical Literacy: Ability to discuss cloud architecture (AWS/Azure), IAM roles, and containerization with senior engineering and DevOps leads.

Communication: High-level executive presence for board and customer reporting, paired with a "roll-up-your-sleeves" attitude required in a small, agile team.

Full compensation packages are based on candidate experience and certifications.

WA pay input

$146,000—$206,000 USD

Full compensation packages are based on candidate experience and certifications.

CA pay input

$146,000—$206,000 USD

Full compensation packages are based on candidate experience and certifications.

NY pay input

$146,000—$206,000 USD

Full compensation packages are based on candidate experience and certifications.

USA pay input

$146,000—$206,000 USD

Where You’ll Go

• Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us.

What We Offer To Our Employees

Please note: Benefits listed below are for employees in the United States; contractor roles or international positions may differ

• Annual compensation reviews + equity
• Unlimited PTO: strongly encouraged to unplug and recharge
• Health: coverage for medical, dental, and vision - employee and dependents
• 401K, which vests immediately, complete with a 4% company match
• 12 weeks of Parental leave and 1 year free diapers and wipes with Honest
• Annual company in-person events and quarterly in-person connects
• $500 home office stipend - at the time of hire. Any additional home office needs are requested as needed.
• $100 quarterly paid wellness stipend
• Pet insurance discount
• Slack channel notifications turn off after 5 pm based on your time zone
• Two Hypercharge weeks of rest where we close company-wide (July & Dec)

It’s an exciting time to be at Hyperproof — we recently raised $40 million in our Series B financing, further cementing Hyperproof as the emerging leader in the risk and compliance management space.

At Hyperproof’s core are our passionate team members who focus on user experience, beautiful design, and evangelize a positive social impact of our cloud based platform. We help organizations streamline their risk and compliance workflows so our customers can spend more time strategically managing programs and less time wrangling spreadsheets.

We are disrupting the governance, risk, and compliance software space with our innovative platform by helping traditionally unsung heroes (compliance professionals) do the right things so the wrong things don’t happen.

Learn more about the @hyperproof culture and how it all started.

A Note About Our Interview Process

We’re committed to creating a fair, respectful, and secure hiring experience for everyone. As part of that commitment, we use standard verification steps throughout our interview process.

Here’s what that means for you:

• We may conduct routine verification checks during the hiring process.
• You might be asked additional questions to better understand your experience and background.
• For video interviews, we ask that candidates be on camera without filters or visual modifications.

These steps are applied consistently for all candidates and are designed to ensure an equitable experience for everyone.

Equal Opportunity Employer

Hyperproof is committed to a diverse and inclusive workplace — it’s one of our core values! Hyperproof is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

To ensure a smooth interview process, all candidates will be required to provide a valid phone number that is not a VOIP (Voice Over Internet Protocol) number. This helps us maintain clear and reliable communication throughout your interview experience.

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You’ll Enjoy This Role!

🎯 Own the Full Deal And Outcome - You’ll run discovery, deliver demos, manage objections, negotiate pricing, and close deals end-to-end. This is a true closing role - not just qualification or handoff.

💻 A Product The Sells on Value, Not Hype - ROLLER is a category-leading platform in a complex, operationally critical space. Customers feel the impact immediately - on revenue, efficiency, and guest experience. That makes conversations deeper, more consultative, and far more satisfying than feature-led selling.

🎡 Fun Industry With Real-World Energy - We power go-kart tracks, trampoline parks, waterparks and other attractions around the world. Our customers are passionate operators creating memorable experiences, and you’ll see ROLLER in action firsthand. Site visits aren’t sterile office tours - they’re energetic, hands-on and genuinely a blast!

🏆 A Sales Org Reps Actually Rate Highly - ROLLER is ranked in the top 5% of companies on RepVue, based on feedback from real sales professionals. That reflects strong leadership, fair quotas, clear processes, and an environment where early-career sellers are supported to learn and grow. Don’t take our word for it - check out our RepVue page and see what reps say about working here.

Why You Want To Work With Us!

🩷 Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

About the Role

As an SMB Account Executive, you will play a key role in driving new customer acquisition across small and growing operators within the leisure and attractions industry.

You’ll work inbound demand while partnering closely with a BDR to generate additional outbound pipeline. This is a high-velocity, full-cycle closing role focused on strong qualification, disciplined execution, and consistent quota attainment.

You’ll engage directly with business owners and operational leaders, uncover their pain points, and position ROLLER as a practical, revenue-driving solution for their business.

This role is based in Austin and follows a hybrid work model (3 days per week in office).

What You’ll Do

• Manage the full sales cycle from inbound lead engagement and outbound prospecting through to close and expansion.
• Develop and execute territory and account plans to drive consistent pipeline generation and quota attainment.
• Conduct structured discovery to understand operational workflows, revenue drivers, and customer pain points.
• Translate customer objectives into measurable business outcomes, positioning ROLLER’s platform as a lever for revenue growth and operational efficiency.
• Deliver tailored product demonstrations and ROI-driven business cases to operational and mid-level decision makers.
• Partner closely with your BDR to generate net-new pipeline while maintaining high conversion rates on inbound opportunities.
• Collaborate cross-functionally with Sales Engineering, Implementation, and Customer Success to ensure smooth deal execution and onboarding.
• Maintain disciplined pipeline management and forecasting accuracy in Salesforce.

About You

• You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You’re comfortable using AI tools to automate repetitive 'busy work,' freeing you up to focus on high-impact work.
• You are based in Austin, Texas and thrive in a hybrid work environment, adept at balancing in-person collaboration with remote tasks, and enjoy the dynamic nature of such roles.
• 3-5+ years of experience in B2B SaaS sales, ideally within mid-market or growth-focused environments.
• Proven track record of consistency exceeding quota in a full-cycle closing role.
• Experience managing multi-stakeholder deals with moderate complexity and procurement involvement.
• Strong discovery and consultative selling skills, with the ability to connect product capabilities to measurable business outcomes.
• Comfortable balancing inbound velocity with proactive outbound pipeline generation.
• Highly disciplined in pipeline management, forecasting, and territory planning.
• Confident communicator who can engage both operational leaders and business decision-makers.
• Proficient in CRM and sales tools such as Salesforce and Avoma.
• Willing and able to travel as needed for onsite customer visits and industry events.

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals.

Perks!

🚀 You get to work on a category-leading product that customers love in a fun, high-growth industry - check our Capterra and G2 reviews.

🎉 Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!

💙 Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.

🍼 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers

💡 Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.

📚 Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

About Kasa

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.

Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.

The Role

As an Area General Manager (AGM) at Kasa, you will be fully responsible for the financial and operational performance of a defined geographic area, overseeing a set of properties across hotel and multi-family products. This role demands a hands-on leader with strong operational expertise, direct P&L accountability, and the ability to balance diverse partner relationships and guest experience expectations.

The AGM role is highly execution-focused, requiring deep engagement with onsite teams and property operations to ensure seamless service, operational efficiency, and financial success. You will spend approximately 60% of your time in the market and not behind a desk, coaching teams, inspecting execution, and upholding a high bar for guest experience and operational standards. This will require regional travel, including air travel, to effectively manage properties across multiple locations.

At Kasa, hospitality is at the core of everything we do, and as an AGM, you will be a direct leader of property-level teams, setting expectations, inspecting what you expect, and ensuring every guest interaction meets Kasa’s high service and hospitality standards. In addition to onsite leadership, you will play a critical role in financial oversight, ensuring your properties align with revenue optimization strategies, cost control initiatives, and leasing activation plans.

You will work cross-functionally with Revenue Management, Finance, Marketing, People, and Guest Experience, ensuring that operational decisions align with financial objectives and broader business strategies. Additionally, you will serve as the primary liaison between Kasa and property partners, communicating performance insights and forward-looking strategies to optimize asset value.

This role requires a balance of operational execution and strategic planning, with both executed with hospitality as a guiding throughline, ensuring that your properties operate efficiently, your teams perform at a high level, and your financial targets are met.

Key Responsibilities

Operational Execution & Hospitality Leadership

• Own the end-to-end guest and employee journeys, not just their experiences, ensuring that every need is met at every touchpoint and that effort is minimized for both groups.
• Directly lead and manage onsite teams, ensuring they are highly engaged, well-trained, and delivering exceptional hospitality experiences.
• Set clear expectations and inspect what you expect, conducting regular site visits to assess operational execution, service quality, and team performance.
• Hold teams accountable for meeting Kasa’s brand standards, ensuring that every guest interaction—whether in-person or through centralized support—is seamless and exceeds expectations; ; ensuring consistency across all properties regardless of property tier.
• Champion a hospitality-first culture, fostering “Hall of Fame Host” experiences that set Kasa apart in the industry through the prodigious application of Kasa’s core values.
• Conduct formal property audits and quality inspections, including cleanliness, maintenance, safety, and brand standards, with clear follow-through on corrective actions.
• Ensure seamless execution of guest services, maintenance, and property operations, leveraging both onsite teams and centralized support functions.
• Act as the primary problem-solver for operational challenges, ensuring teams have the right tools, training, and processes to operate efficiently and effectively.
• Develop and coach property leaders and frontlines team on hospitality fundamentals, including guest engagement, anticipation of needs, and personalized service delivery.
• Ensure readiness and execution for peak demand periods, including high-occupancy days, property events, and seasonality.

Financial & Property Performance

• Own and manage the P&Ls for all properties in your area, ensuring high-revenue, low-cost operations that maximize profitability.
• Partner with Revenue Management to execute pricing strategies, channel distribution planning, and leasing activation to drive sustained revenue growth.
• Identify and implement cost-saving opportunities without compromising guest experience or operational excellence.
• Ensure property-level financial goals align with regional revenue and expense targets, proactively analyzing trends and making adjustments as needed.

Team Development & Leadership

• Recruit, train, and develop high-performing onsite teams, fostering a culture of accountability, ownership, and continuous improvement.
• Provide hands-on coaching and mentorship, empowering managers and frontline employees to excel in their roles.
• Partner with People Operations to ensure strategic staffing, high retention, and a strong pipeline of talent for future leadership roles.
• Foster a performance-driven culture, ensuring teams understand their impact on financial performance, guest experience, and operational goals.

Stakeholder & Partner Management

• Serve as the primary liaison between Kasa and property owners, ensuring transparency and alignment on financial results and operational performance.
• Collaborate with the Regional Director and POD leadership team, advocating for the operational needs and financial objectives of your portfolio.
• Work closely with Revenue Management, Finance, and Guest Experience, ensuring alignment between revenue strategies, operational execution, and guest satisfaction.
• Regularly report on performance metrics, providing forward-focused insights and recommendations to drive continuous improvement.

How This Role Aligns with the Regional POD

The Regional Director leads the POD and sets the strategic vision and priorities, while AGMs and other P&L owners (e.g., PGMs) are responsible for executing financial and operational strategies at the property level.

• AGMs have direct P&L accountability, ensuring that revenue management strategies and cost controls directly impact their P&Ls.
• AGMs are hands-on leaders in the field, spending 50%+ of their time onsite, directly coaching teams and overseeing property operations.
• AGMs influence POD resource allocation, advocating for the needs of their properties while ensuring alignment with regional revenue and financial strategies.
• AGMs work closely with centralized teams (Revenue Management, Finance, and Guest Experience) to optimize portfolio performance and guest experience.
• While the Regional Director oversees regional performance, AGMs must fully own their operational and financial outcomes, proactively identifying challenges and implementing solutions.

Required Attributes

• Owner Mindset: Take full ownership of area performance, ensuring financial, operational, and guest experience priorities are consistently met. Maintain a hands-on approach to execution, balancing immediate operational needs with long-term business goals.
• Financial Acumen: Strong ability to analyze P&L reports, control costs, and drive revenue performance across a multi-property portfolio. Execute financial strategies that maximize profitability and operational efficiency while ensuring service quality.
• Change Advocate & Problem Solver: Works cross-functionally with onsite teams and key stakeholders to identify challenges, implement practical solutions, and ensure sustained operational success. Quickly adjusts to evolving business needs while maintaining stability and service continuity.
• Hospitality-Driven Leader: Champions a hospitality-first mindset, ensuring onsite teams consistently deliver seamless, high-quality guest experiences. Sets clear expectations, inspects what they expect, and reinforces brand standards at every guest touchpoint.
• Operational Executor: Proven ability to execute and enforce operational playbooks, ensuring consistent property performance, compliance with brand standards, and accountability for execution.
• Strategic Implementor: Translates high-level strategies into actionable, property-specific initiatives, ensuring that operational and financial performance continuously improve.
• Prolific Communicator: Effectively engages with property teams, owners, and regional leaders, ensuring alignment on business priorities, performance expectations, and strategic goals.
• Talent Builder: Builds and develops engaged, high-performing teams, fostering a culture of accountability, operational excellence, and continuous growth.
• Change Agent: Thrives in an evolving environment, embracing change, innovation, and operational efficiency to drive sustained performance. Leads teams through transition while maintaining focus on key business objectives.

Expected Results

• Objective #1: Maximize Property Profitability Through Revenue Optimization & Cost Control
  
  • Key Initiative: Execute pricing and distribution strategies in partnership with Revenue Management to drive sustained revenue growth.
  • Key Initiative: Identify cost-saving opportunities and implement expense controls to maximize operating profit per unit.
  • Key Initiative: Achieve or exceed regional-specific financial and quality goals, balancing revenue generation and operational excellence.
    
    
 
• Objective #2: Ensure Consistency in Service, Quality, and Execution Across Properties
  
  • Key Initiative: Maintain a 50%+ onsite presence, ensuring that teams meet operational and brand standards.
  • Key Initiative: Implement standardized operational frameworks, ensuring consistency in guest experience and service execution.
  • Key Initiative: Regularly audit property performance, providing feedback and coaching to improve execution and efficiency.
    
    
 
• Objective #3: Build and Lead a High-Performing, Hospitality-Driven Team
  
  • Key Initiative: Foster a culture of accountability and engagement, ensuring that teams consistently uphold Kasa’s guest experience standards.
  • Key Initiative: Invest in team development, coaching direct reports and frontline employees to enhance performance and career growth.
  • Key Initiative: Collaborate with the People team and centralized teams to recruit, hire, and retain top talent, maintaining optimal staffing levels and operational excellence.
 

Want to learn more about the Kasa experience? Save 15% on kasa.com

Benefits

• Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
• The Pay: The starting base pay range for this role is between $100,000 and $105,000 and is set based on multiple considerations, including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.
• Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere!
• Generous Stock Option Plan: We believe the success of our business should be shared with our team. As you grow with us, we increase the opportunities for you to become part-owners of our company.
• Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it’s not disruptive to their work.
• Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.
• 401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of your deferred salary.
• Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!

Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.

Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.

Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.

A Note on Recruiting & Job Scams

The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.